Identity verification (KYC) at Lanista Casino is required before your first withdrawal. This guide explains which documents to prepare, how to submit them, how long approval takes, and what to do if documents are rejected.
Lanista Casino is licensed by the Tobique Gaming Commission (License #0000071, operator: Dreamline Ventures SRL). Under this licence, and in accordance with international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, the casino is legally required to verify the identity of players before processing withdrawals.
KYC verification serves three main purposes: it confirms that the player is who they claim to be, it verifies that the player is of legal gambling age (18+), and it prevents money laundering by ensuring that deposits and withdrawals are linked to a real, verifiable individual. These requirements are not optional — they apply regardless of withdrawal amount, payment method, or account activity.
For players, the practical implication is straightforward: you can deposit and play without verification, but you cannot withdraw any winnings until your identity documents have been approved. Submitting documents proactively (before you need to withdraw) avoids delays when you want to cash out.
| Required for deposits | No |
| Required for withdrawals | Yes — before first payout |
| Processing time | 24–48 hours (standard) |
| VIP players (Gold+) | Priority processing, often under 24h |
| Maximum review requests | 3 rounds (then manual review) |
| Accepted file formats | JPG, PNG, PDF (max 10MB per file) |
| Regulatory basis | Tobique Gaming Commission AML requirements |
Lanista Casino's KYC process is divided into three categories of documents. Not all categories are required by every player — the casino may request additional documents if there are specific compliance triggers (large withdrawal amounts, unusual activity patterns, or high-risk jurisdictions).
You must provide one government-issued photo ID. Accepted documents:
The document must be current and not expired. Expired ID is not accepted. All corners of the document must be visible in the image — no cropping.
You must provide one document proving your residential address. The document must:
Accepted documents:
If you deposit by bank card, you may be asked to verify the card used. This typically requires a photo of the front of the card (with the middle 8 digits obscured for security) showing the last 4 digits, expiry date, and cardholder name. The back of the card showing the CVV should never be photographed or submitted.
For e-wallet deposits (PayPal, Skrill, Neteller), a screenshot of your e-wallet account showing your name and the account email/ID may be requested. For crypto deposits, this category is typically not required.
Before starting, gather your ID, proof of address, and (if applicable) payment method documentation. Photograph or scan them in good lighting. Make sure all four corners are visible, the text is legible, and there is no glare. Documents photographed in poor light or at an angle are a common cause of rejection.
Log in to your Lanista Casino account. Go to Account Settings (or Profile) and find the Verification or KYC section. This is usually accessible from the top-right account menu or through the cashier when you request your first withdrawal.
Select the ID category and upload your document. If submitting a card (passport style), one file is sufficient. For a two-sided document (driving licence, national ID), upload both sides separately. Ensure the file is under 10MB and in JPG, PNG, or PDF format.
Select the address proof category and upload your utility bill or bank statement. If submitting a PDF bank statement, ensure it is the original file from your bank's online banking — not a screenshot or a re-saved copy, which may trigger rejection.
Once all documents are uploaded, submit the verification request. You will receive an email confirmation that documents have been received. Standard review time is 24–48 hours. You can continue to play and deposit while verification is pending — only withdrawals are held.
When your documents are approved, you receive an email confirming your account is verified. Your first withdrawal request can then be submitted immediately. If documents are rejected, you receive an email explaining why — resubmit the corrected or alternative documents through the same process.
| Issue | How to Fix |
|---|---|
| Document expired | Submit a currently valid document |
| Image blurry or unreadable | Retake in good light, higher resolution |
| Corners cropped in photo | Ensure all four corners are visible |
| Glare on document | Move away from direct light or glass surfaces |
| Proof of address over 3 months old | Obtain a more recent document or statement |
| Mobile phone bill submitted | Use a utility bill (gas, electric, water) or bank statement instead |
| Name on address proof doesn't match account | Ensure the name matches your casino registration exactly |
| Edited or digitally altered file | Submit original, unedited files only |
18+ · T&Cs apply · Verify before withdrawing